I organize files by location, not file type. All .JPGs files aren't in one "Pictures" folder, all .DOC files aren't in the "Documents" folder. Instead all files of whatever type are in the folder for the customer they pertain to. I'd like o back up selected client folders. Norton Back Up is organized by file type: You back up all or some .JPGs, etc. which doesn't work for me.
I've tried to create a back up set by searching for file names (C:\Users\John\Desktop\Customer John Smith) with all file types turned all types On. It doesn't find John's folder. I've also tried searching for file names with all file types turned Off except "Other File Types." The search still finds nothing. How am I supposed to do this.
I guess Norton doesn't really a customer support. If it's not in the FAQ or other canned answers, and the Community doesn't respond, you're just SOL, right?
