I paid for one year but only got a month

[Weberschen]

I paid for a one year subscription but now one month after it says I need to renew it. It also says that its a one year subscription but it only goes for a month. Should I just go write the support or is that an issue that will fix itself?

[bjm]

@Weberschen

I paid for a one year subscription but now one month after it says I need to renew it. It also says that its a one year subscription but it only goes for a month. Should I just go write the support or is that an issue that will fix itself?

Hello @Weberschen

• best to confirm what’s what sooner than later

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