I am new to all this so please be patient with me. The last couple days (after a windows update) I have had 2 pop ups that constantly appear every 10 seconds.
First pop up says:- Auto-Protect blocked security risk SAPE.Heur.4e46. Your computer is secure
Second pop up says :- Auto-Protect blocked threats.
when I go in to view details there is a long list of threats that are high risk and is now getting me worried as I don't know what this is. I have tried searching google but it only says its a virus which attaches itself to a search bar. I have scanned my laptop using norton but yet it is still on my laptop and for the price we pay for antivirus programme you would expect a virus to be removed.
I have scanned and also took it back to an earlier date but still no luck.
Please can someone shed some light on what I can do as I have no idea.
Hi i thing I have a virus I ran power eraser but it did not find anything I have Norton internet Security 2013 and it is not work right I got a error:3048,3 it updated ok but i dont know if it is working ok.Thank you.
Hello, my computer has been running more slowly lately and has crashed 2 times, but NIS hasn't picked up any viruses. I have ran Norton Power Eraser and that has picked up something which it supposedly has dealt with but I still no convinced my computer is clean as it has still crashed.
Well, it came up with m f9end.exe, status bad and said it was a file. I had it quarantined etc and after a re-boot ran NPE again and it wasn't detected again.
P.s I also have had a more tech savy friend than myself have a look at my computer, and had some things run and it hasn't detected anything.
No, they aren't a tech or anything, far from it they just popped around as I am a bit of a worrier, so they just did a malwarebytes scan for me, spybot and who crashed.
"so they just did a malwarebytes scan for me, spybot and who crashed" loading tools / programs on a system with problems ( if that is the problem ) can cause more problems.
What is your Operating System including if 32 bit or 64 bit. I may have to break programs if that is the cause of the problems as well.
To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Choose your language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account and click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair System Restore Windows Complete PC Restore Windows Memory Diagnostic Tool Command Prompt
Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter Note: Replace letter e with the drive letter of your flash drive.(PSP)
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the flash drive. restart the system and load Windows Please attach the log in your reply back..
