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Hi Kelmster,
As you said in the beginning, it is really a pretty simple issue. This issue happens if the activation count of your product key has exceeded it's limit( May be because you have changed your hard drive and you have reformatted your PC).
Contact customer service by using the link Tech Support. They will reset the count for your product key and then you can activate your Norton product. I am sure they will not take more than 10 minutes to resolve this issue.
You can also contact then by using the One Click Support option in your Norton interface. Open Norton product>Help And Support>One Click Support
Hi Kelmster
Sorry to hear you have this problem. So when you try to activate with your key, it tells you that you have exceeded the number of allowable installations? So, your version of NIS 2008 only has one license? I guess that somehow Norton thinks you have already a running NIS product using your key. Did you install NIS on another system as well? If not, are you sure you have completly removed NIS 2008 from your system?
Thanks for the answers people. i'm heasitating to contact support as I don't want to call/get called after a chat... I have only a cell phone right now and don't want an insane phone bill at the end of the month. Still, I will contact them if I need to.
And yes, this is the only computer where NIS2008 WAS installed. And it should be uninstalled now, since NIS2009 was supposed to take care of that. However, Symantec's server seems to disagree and might think that I somehow have two NIS products working on the same machine at the same time or something. This never happened to me before, and I've been doing this for years now, so this leaves me wondering. Maybe Symantec is now more careful with re-activations?
Hi Kelmster,
Try going to this link which can synchronize your product with the Symantec Subscription server.
Hi Kelmster,
Only the support people will be able to reset the activation count of the product key.So I suggest you to contact them. I do not think they will call you back or you will have to call them for this. You can chat with them using the One Click Support option.
Kelmster,
I did not read your post correctly. If it is indeed an "exceeded activation limit", then my suggestion will probably not help and you should follow Vineeth's advice and have the activation reset via live chat.
Okay, so yeah, I had to contact support, and it was fixed really quickly (I don’t know what’s this all about honestly about Symantec’s supposed bad support, but I got good support everytime I had to contact them…). Anyway, thanks anyway guys for your suggestions xD