I have tried several times to cancel your service, but its worse than finding a NEEDLE in a haystack. We were hacked in February into the $1000 and we have had norton for years..... but it took over a month to even get an email from you, which was not helpful. Your help center people were clueless and could say nothing but "oh so sorry". Your service did not provide nothing for us in our loss... other than "oh so sorry", you didn't even catch the scam on our accounts.... so what good is your service? You have made it most difficult to contact you, let alone file a complaint or claim. I am not sure how you are able to stay in business. So please cancel ours subscriptions.
Busterboots:
We were hacked in February into the $1000 and we have had norton for years..... but it took over a month to even get an email from you, which was not helpful. Your help center people were clueless and could say nothing but "oh so sorry". Your service did not provide nothing for us in our loss... other than "oh so sorry", you didn't even catch the scam on our accounts.... so what good is your service? You have made it most difficult to contact you, let alone file a complaint or claim.
Maybe, you have Norton 360 with LifeLock plan subscription or you have LifeLock stand-alone plan subscription?
I have tried several times to cancel your service, but its worse than finding a NEEDLE in a haystack. So please cancel ours subscriptions.
Norton Community does not have access to your Norton account, subscription/s nor payment information.
Please Contact Norton Support regarding your subscription/s.
Please clarify what "service" you want to cancel?
Please clarify what "subscriptions" you want to cancel?
Norton 360 without LifeLife plan?
Norton 360 with LifeLock plan?
LifeLock stand-alone plan?
Most of Norton annual subscriptions include a 60-day Money Back Guarantee. Under our 60-day Money Back Guarantee, the purchase of a Norton annual subscription is eligible for a full refund within 60 days of the purchase date. Each annual renewal is also eligible for a full refund within 60 days of being charged for the renewal.
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Please Contact Norton Support regarding your subscription.
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
