ID Safe \ Android Stopped Working Oct 30, 2014

My Android Touchbook Norton ID safe has stopped working. 

Initial symption: Enter my PIN and the tumblers just kept spinning.

Logged off Norton account and loged back in.

I would enter the PIN... the tumblers spin... but eventually session times out.

Called Norton support and agent had me unistall and re-install ID safe.  I was able to log onto Norton account.. and asked to set up PIN..  I see the msg that the PIN is being setup...   but eventually the session expires

I am totally not able to use the on-line vault.