Identify safe backup

I am trying to back up my identity safe.  When i click on browse to select a folder to put it in it says the folder is empty.  No matter what i do it will not let me select a folder to put it in.  I even named a folder NPM files. Will not let me put it there either.

 

I would like to know how can get around this and back up my identity safe

 

Thank You

Hi! Please follow one of the links below, according to the Norton product you use:

 

How to backup and restore Identity Safe data in Norton Internet Security 2008

 

How to backup and restore Identity Safe data in Norton Internet Security 2009