I upgraded/update to 360 V4 and now when i log onto my banking / email sites it doesnt auto genarate my login/passwords.. I have tired to figure out how to fix it but i cant.. Anyone know how to fix it ???
Hi Rruest78,
Welcome to Norton Community!
Did you try setting up the Identity Safe after updating to Norton 360 V4?
If not, try that first - you can refer to the following Symantec Article:
http://www.symantec.com/norton/support/kb/web_view.jsp?wv_type=public_web&docurl=20100120122926EN
Yogesh
No that didnt work... i tried. I have over 40 passwords/logins saved.. i really need them to load..
Hi,
Are the previously saved logins restored in N360 V4? Can you find those logins in Manage Logins UI / Norton Toolbar in IE? Does auto-fill not happen only for specifif sites or all sites?
Please try the following
I.If the saved logins exist but autofill does not happen, then take bakcup and restore
1.Take a backup of your Identity Safe data (Web Settings->Backup Identity Safe Data) to a .npm file
2.Reset the Identity safe profile by logging in incorrect password twice
3.Create a new Identity Safe Profile
4.Restore the Identity safe profile(Web Settings->Restore Identity Safe Data) from the .npm file created
II. If you've taken the backup of Identity Safe (.npm file) before upgrading, you can restore it
Regards,
Karthik