identity safe and Firefox 43

Just wondering if there is any way to find out when Symantec to going to find a solution to Identity Safe not working on Firefox 43. It's been more than two months since they promised a solution 'soon'. chatting on line a few days ago, got me the same response. This is the first time Symantec seems to be having so much trouble fixing a problem. I download updates every day hoping the solution will come. I've been using Norton for a very long time and am now beginning to loose faith in their products.