Identity safe crashing

My Norton Identity safe crashes all the time ( This is why i dont like using google chrome alot ) wen i'm on facebook or playing games, and thats only playing for about 5 min,it happens on every page i hav open. I have read all the solutions but for some reason none are helping me.Everything has been updated and checked,so i dont know wat else to do.Plz help if u can as it gets annoying. Thanx in advance :):)