Identity Safe does not give an select option when login a site with multiple user-id

Since some time ago when I logon to a site where I have two user-id; "Identity Safe" doesn´t show me an option where I can select which user-Id I want to use. It only auto fills the the one that was used the last time. How can this be fixed so I get a list of possible user-id and password for the same site.

Firefox: 6.0, Norton 360: 5.1.0.29, Norton Toolbar: 2011.7.1.3, Symantec IPS: 3.1 

Since some time ago when I logon to a site where I have two user-id; "Identity Safe" doesn´t show me an option where I can select which user-Id I want to use. It only auto fills the the one that was used the last time. How can this be fixed so I get a list of possible user-id and password for the same site.

Firefox: 6.0, Norton 360: 5.1.0.29, Norton Toolbar: 2011.7.1.3, Symantec IPS: 3.1 

 

Hi LeoCABA01,

 

Can you check two options under "Settings"->"Identity protection"-> "Identity Safe Options"

 

1."Securelly collect my logins and offer to fill in those logins when I revisit those pages" option is CHECKED or not?

2. "Display my Logins each time I visit a page with multiple logins" option is CHECKED or not?

 

Thanks,

Senthil


PapauZ wrote:

Hi,

 

do you go to that site manually (i.e. from Favourites) or do you use the Norton Toolbar list?


I start clicking from favourites.

But problem is solved. See my answer to next question. An opion was not checked.

Thanks again.


senthilkumar wrote:

 

Hi LeoCABA01,

 

Can you check two options under "Settings"->"Identity protection"-> "Identity Safe Options"

 

1."Securelly collect my logins and offer to fill in those logins when I revisit those pages" option is CHECKED or not?

2. "Display my Logins each time I visit a page with multiple logins" option is CHECKED or not?

 

Thanks,

Senthil


Senthil thanks

The problem is solved. Option 1. was cheked BUT OPTION 2. WAS NOT.

I checked option 2 and it now works.

Thanks,

Leo