Identity Safe doesn't work!

Since Identity Safe in Internet Security 2010 only works with some and not all websites it is absolutely pointless. I will continue to use Roboform which works flawlessly for every website. Can anyone tell me how I can switch the **bleep** thing off and why it doesn't work?

 

I am using:

 

Windows 7 Ultimate

Firefox 3.6

 

I can't understand why Norton Identity Safe is so useless!