JimG
April 28, 2010, 11:01am
1
Need serious help!!!
Laptop screen has DIED and I can only boot into Safe Mode on an external monitor.
It seems that NIS doesn't run in safe mode. Does Identity Safe???
I need to - at the least - show my logins and passwords so that I can copy then down.
Any help will be appreciated enormously.
JimG
JimG
April 28, 2010, 12:31pm
2
Thx for reply.
My hardware problems are apparently too severe for that.
External monitor goes blank with normal startup
Aren't you able to bring up the external monitor using your Function Key to switch between displays?
JimG
April 28, 2010, 1:04pm
4
Onboard monitor is DEAD.
Only way to login is on external.
External won't give picture except in safe mode
JimG
April 28, 2010, 11:01am
5
Need serious help!!!
Laptop screen has DIED and I can only boot into Safe Mode on an external monitor.
It seems that NIS doesn't run in safe mode. Does Identity Safe???
I need to - at the least - show my logins and passwords so that I can copy then down.
Any help will be appreciated enormously.
JimG
PapauZ
April 28, 2010, 1:40pm
6
This happens because the laptop monitor had a screen resolution that the external monitor do not support...
Try this:
1. Boot up in safe mode
2. Open the Device Manager
3. In the device list find your VGA, and remove it.
4. On the device list find the monitor, and delete it
5. Reboot in normal mode
Let us know the results.
JimG
April 28, 2010, 2:16pm
7
Thanks PapauZ. I will try that first thing in the morning
Just to clarify
VGA refers to laptop?
Monitor refers to external?
PapauZ
April 28, 2010, 2:48pm
8
VGA is the built in video card in your laptop, under the Monitor (if I remember well, on the ENG windows it's called Display on the list) you have to see the laptop's built in and your external monitor as well.