I just upgraded to NIS 2012. I chose to use my identity safe online so it can be used on multiple computers. Problem is, later on, I tried logging on and I can't . I can logon to my norton account, but not the on-line safe. When I moved the safe on-line, it asked me to make a strong password, which I did, and I know exactly what I set it to. Problem is, when I enter this password now, I can hear windows telling me no more characters can be entered, so it is impossible for me to enter the correct password because it is too long for your software. Can I get the old local safe back or fix the current issue?
On a side note, some of the security prompts for access to the network don't have an OK button! So you can't do anything with it. I can't attach the picture for you though.
[edit: Clarified subject.]