Every time I try to open to open my Identity Safe vault, I see a Get Started window with Login. I login with my Norton credentials, but am looped right back to the Get Started window. I've tried the solution posted by Norton, but no success. I reinstalled the entire Norton 360 program and set up Identity Safe. Once again, I get stuck in the loop described above. I need help, please. I use IE 11. The Norton Safe Search bar is enabled.