Identity Safe Not Always Filling out User ID

I just upgraded to Norton 2012.  Identity Safe is not always filling out my User ID on some pages.  If the User ID does not fill in then it never fills in when I visit that page.  Other pages are filled in successfully.  Note that Passwords always fill in fine.

 

On the pages on which the User ID does not fill in:

 

- if I drop-down the Identity Safe menu from my Tool Bar I am presented with the User ID when I go to the Fill Login Fields choice, but clicking it does not fill in the User ID

 

- if I drop-down the Identity Safe menu from my Tool Bar and I choose the specific login from the list of logins then right click and choose Launch, the page reloads but the User ID is not filled in

 

Before upgrading to the new Identity Safe, these password always populated User ID and the "Launch" always populated User ID.

 

Any ideas?