Identity Safe not logging for any website

I run Identity safe on two computers.  On one it works nearly all of the time, although there are occasions when it is very slow or fails to input details into a websites log in boxes.

The problem is with the other computer.  Here even though I am logged into identity safe and can drop down all of my stored logins it will not input them into any website.  I have tried to call up a website using the "search your logins", finding the relevant website and clicking to load it.  The vault still will not input the details into the website I wish to use.

Any ideas would be most welcome.

Currently using Windows 7 (32bit) and internet explorer 11