A week ago or so the Norton tool bar disappeared from Chrome and Identity Safe stopped getting me access to its contents. I spent an hour or so in an online chat letting the rep. dink around in my computer until he got it fixed. This week...the tool bar has once again disappeared and Identity Safe once again will not get me to any of my contacts. Norton costs too much to continually have these types of problems. Yes, I've tryed closing and re-opeining Chrome, uninstalled and reinstalled Chrome, rebooted the computer, still no Identity Safe or tool bar.