identity safe problem

today, when i click on cards & logins, my bank address is not listed in the drop down menu anymore. i go to manage logins and it is listed there. it worked fine yesterday but not today. all other addresses in menu work.  i go to my bank website and manually type in id and password and norton does not ask to organize login.   i ran a scan with malwarebytes-clean.   why is this happening?         nis2010,xphome,sp3,ie7       thanks