I was working with someone from tech support on an issue today and it required an uninstall/reinstall of NIS 2011.
There are two option during the uninstall:
"I Plan to reinstall a Norton product in the future. Pleae leave my settings behind."
"Please remove all user data including my stored passwords & quarantine contents."
The tech selected the "Please remove ..." option. It happened so fast that I didn't realize until the reinstall and went to a webpage to find no Identity Safe Profile :-((
I had well over 50 entries in there ... not too happy!
I was looking at another post from "Thalir" where the location of the IDDStore.dat can be found. I went to that path and I was able to see all the .ico and .png files that I had previously before the uninstall ...
Can I somehow restore that file? Thanks in advance!