I am getting a message in my Norton Identity Safe Settings that the Google Chrome Extension needs to be installed. When I click on the link to install extension, nothing happens. I am running Google Chrome Version 50.0.2661.87 m. I am able to log into the vault and the toolbar does appear on the Chrome webpage. I do not understand why this message is appearing in my settings and why it does nothing to click on the install link.
Furthermore, the Norton Identity Safe icon on the upper right hand side of the Chrome page is grey with the options selection in the drop-down is disabled.