Identity Safe still does not capture the login credentials in my bank

Norton Security | Norton Internet Security
1

Again, after having sent two bug reports to Symantec, Identity Safe still does not capture the login credentials in my bank :smileymad:

This is the page where Identity Safe does not capture login:

https://particulares.gruposantander.es/SUPFPA_ENS/BtoChannelDriver.ssobto?dse_operationName=NavLoginSupernet&dse_parentContextName=&dse_processorState=initial&dse_nextEventName=start

Unique security software: NIS2012 19.6.2.10
Operating System: Windows Vista Home Premium 32 Bit Fully u pdated