Two plus months ago I was offered the upgrade to internet security 2012. That is where my problems started. Identity safe stopped working and could not keep my log in password. I spoke to atleast three people "off shore" to tried to fix the problem. They reloaded internet security twice with NO RESULTS!! I then spoke to a supervisor"off shore" who promised it would be "kicked up to a higher tech level, and they would call me. It is two months now, nobody has taken the time to try to call me back and fix the problem.
I finally asked to speak to an on Shore person who tried to fix the problem with no results.
Does anybody have any suggestions as to how I can get Symantec/Norton to respond to my problem and finally fix it after 2+months with a person here in the USA.
Barry18h