identity safe

whenever I open an email link norton identity safe always opens in my search engine (Firefox, windows 7), very annoying.  I have to reopen the link, once the norton identity safe has opened to open my link...

 

has any one else had this problem...have you found a fix yet?

 

Norton have tried to fix this annoying problem (by reinstalling my norton program) but without success.

 

thanks

 

Mike