identitysafe

I'm trying to download Identity Safe ... Windows 7 64 bit, IE9.  I get a message saying "Good news you already have Identity Safe as part of your NIS package"  Set it up now!  I click on the Set it up now button and I get another message saying that there is a problem.  It says that I must upgrade to the latest product.  I have an active subscription with the latest product on my system now.  I can't get passed this step.  What am I missing?