Last night, some barely intelligible foreigner called asking about my recent experience with Norton support. First off, the only reason I know the call was from Norton is I looked up the number (800-745-6048). Not only could the person not even pronounce the word "Norton", but the blame fool person barely spoke over a whisper. And to top it off, the call came in at MIDNIGHT! Smooth move, Norton.
Oh, I fixed the problem myself after letting some Indian tech do remote log-in for an hour, solving nothing. Sheesh.