Hi,
I'm a new member but have come here to hopefully solve my problem with Norton Identity Safe, which I've been using since October 2012 and it's now indespensible.
It started a few nights ago when I rolled back IE10 to IE9 because BBC iplayer kept telling me to load Flash Player even though it was showing up on Manage Add-ons but couldn't be enabled. As a result of rolling back Flash Player was not fixed so I rolled back to IE8, but again FP was not fixed. However, leaving it on IE8, I noticed that I'd lost Identity Safe toolbar and therefore couldn't get back any of my passwords - totally stuffed to get in web-sites (or so I thought as I've found that Chrome (which I never used much) still has it attached.
Still I much prefer IE so rolled 8 back up to IE9 and am looking for any assistance to add it back here. I have tried a fix I found on this forum to right click on IE blanl toolbar, but although Google toolbar gets a mention Norton isn't shown as one I can tick.
Any ideas please? Have I got to somehow re-install Identity Safe (and if so won't I loose all my passwords?)