IE 11 would not load

Unfortunately I just spent $150 having Microsoft troubleshoot my EI11 because it would not load, and it is suspected that the Norton update was likely the cause. 

I did most of the same troubleshooting myself that Microsoft initially started with, but would not have suspected Norton to be the issue.

After uninstalling Norton and re-installing all is back to working.

I thought I should pass the issue along.