IE Identity Safe Toolbar and Outlook Express Anti-Spam folder

My IE Norton Toolbar is enabled, yet 50% of the time it does not appear.

 

Also, in Outlook Express my Norton Anti-Spam does not show up in my drop down box to move email into my Anti-Spam folder.

This also happens about 50% of the time.

 

This makes no sense.

 

I'm running Windows XP.

 

Thank you.