Import von McAfee Truekey Passwörtern nicht möglich

Norton 360 for Windows
1

Issue abstract: Import von McAfee Truekey Passwörtern funktioniert nicht

Detailed description: Ich möchte in ein paar Wochen von McAfee auf Norten 360 umsteigen, wenn mein McAfee- Abo abgelaufen ist. Voraussetzung ist, dass der Import meiner fast 700 Passwörtern, die bis jetzt von McAfee TrueKey gespeichert sind, gelingt. Darum habe ich testweise ein Norton 360 in MS Edge implementiert. Auf meinem WIN11 Rechner ist eine Testversion von Norton 360 for Gamers installiert (Der Rechner wird aber nie Spiele beherbergen). Ich hatte dem Norton Password-Manager eine von TrueKey erzeugte CSV-Datei zum Import angeboten. Leider aber fielen alle gefühlt 20 Versuche negativ aus d.h. Versuche mit Separatoren = Komma alternativ Semikolon.

Product & version number: Norton 360 (Testversion) - Password Manager in Edge

OS details: WIN11 24H2

What is the error message you are seeing? “Beim Hochladen von ist ein Fehler aufgetreten. Versuchen Sie es noch einmal.”

If you have any supporting screenshots, please add them:

Screenshot 2025-09-06 225558
Screenshot 2025-09-06 2255581483×1251 90.3 KB

Vielen Dank für Hinweise.

Mit besten Grüßen

Tkconsulter

2

@tkconsulter Use this Microsoft guide to correct the formatting issues in the original CSV file.

Split text into different columns with the Convert Text to Columns Wizard - Microsoft Support>%20Text%20to%20Columns,For%20example%2C%20Comma%20and%20Space.

AI information for your review:

AI Overview

To create a delimited text file in Excel, use the “Save As” command and choose a text file format like CSV (comma-delimited) or Tab-delimited

. For other delimiters, such as a pipe (

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|vertical line

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) or semicolon, you must change your computer’s regional settings before saving.

Save a file as comma or tab-delimited

This method is best for creating standard delimited files, like Comma Separated Values (CSV) or tab-delimited text.

  1. Open the Excel workbook containing the data you want to export.
  2. Go to File > Save As.
  3. In the “Save as type” drop-down menu, select one of the following options:
  • CSV (Comma delimited) (*.csv): Best for most applications. If your data contains commas, Excel will automatically place quotation marks around the cell contents to keep it intact. * CSV UTF-8 (Comma delimited) (*.csv): Use this format to ensure that special characters and symbols are correctly saved and not lost. * Text (Tab delimited) (*.txt): Use this format if your data needs to be separated by tabs instead of commas.
  1. Choose a location for your file, enter a name, and click Save.* Excel will warn you that only the active worksheet will be saved. Click OK to proceed.

Save a file with a custom delimiter

If you need a specific character that is not a comma or tab (e.g., a pipe |), you must temporarily change your Windows regional settings.

  1. Close all instances of Excel.
  2. Open your computer’s Region settings.
  • Windows 11: Go to the search bar and type “Region Settings”.
  • Windows 10: Right-click the Start button and select Settings > Time & Language > Region > Additional date, time, & regional settings.
  1. Click Additional settings to open the “Customize Format” dialog box.
  2. On the Numbers tab, find the List separator field. Replace the default comma (,) with your desired delimiter, such as a pipe | or a tilde ~.
  3. Click OK twice to apply the changes and close the windows.
  4. Open your Excel workbook. Go to File > Save As, and choose CSV (Comma delimited) (*.csv) as the file type. Because of your regional settings change, Excel will save the file using the custom delimiter you specified.
  5. After saving the file, repeat the steps above to change the list separator back to a comma (,) to restore your default settings.

SA