Importing passwords from windows to Norton

How do you import passwords from windows to norton

ther is a point in settings in the password manager name import ore export just make sure it is the right file size

fwiw ~
Import logins to Norton Password Manager vault
https://support.norton.com/sp/en/us/home/current/solutions/v125566479

I am having the same issue trying to import passwords from Chrome64. The error I receive says:
ERROR:root:extract_all_logins: Error for ALL: Failed to get firefox path from registry

Any help would be much appreciated. Thank you.