Impossible to cancel account and stop auto renewal!

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Issue abstract:

Detailed description:

Product & version number: Norton 360 and 360 deluxe
bait and switch somehow I have 2 subs since 2011 that I cannot get rid of have not used then it never stops billing me!!! it’s like fraud against the customer. canot delete my data from the servers either. surprise error!! :rage: :rage: :rage: :rage: :rage: :rage:

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

Hello. One of these articles should get your results for you. I would perform the steps in the first article then proceed to the second. Contacting support for a refund may get your refunds going.

SA