Impossible to request refund - charged £99.99 for autorenewal without notice - going around in circles

[bjm]

@user4780

I have been going around in circles for the past hour now trying to get Norton’s customer services contact details as I have been charged £99.99 for autorenewal on 18 January, 36 days in advance of my current subscription expiring on 26 February, and I received no advance notice of this by email or by any other means - I checked back through all my emails from Norton for the past year to confirm this. I have just cancelled the autorenewal and I now wish to cancel my subscription, be refunded for the £99.99, but no matter what I try I am redirected back to their main help page. Their AI only appears to want to deal with customers in Japan and will not give me any UK-based details. Can anyone give me a steer on this? Does anyone know of a phone number I can call? Any help is much appreciated.

fwiw ~ this process [here] works for me to reach:
Norton support via Social Support | Chat | Phone [here]

Contact Norton Support - United Kingdom
https://support.norton.com/sp/en/gb/home/current/solutions/v71088540