In China, what should one do if they are unable to use VPN services?

Norton 360 for Windows
1

Issue abstract: In China, what should one do if they are unable to use VPN services?

Detailed description: When I turned on Norton VPN, it kept showing that it couldn’t connect to the network. Why is that?

Product & version number: Norton 360 Deluxe

OS details: Windows 11

What is the error message you are seeing? It keeps spinning in circles, and the node switching function is also unavailable.

If you have any supporting screenshots, please add them: How can I get in touch with the Norton team? For instance, online consultation and email consultation? How can I get a human customer service representative to serve me?

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@user9986 The answer is, Norton doesn’t support nor is generally reliable or used in China. If you are residing in China you should already be aware that the government and its Great Firewall there are responsible for VPN blockage and usage.

AI Overview

No, Norton VPN is generally not supported or reliable in China

vpnMentor. Norton’s own customer support confirms it doesn’t workvpnMentor, and while some users mention their new Mimic protocol, it’s best to find a dedicated VPN for China as the Great Firewall blocks most services, including Norton’s.

Key Points:

  • Official Confirmation: Norton support indicates it doesn’t work in China, and users report failures.
  • Great Firewall: China actively blocks VPNs, making even well-known services like Norton unreliable.
  • Download Issues: Downloading or installing VPNs once in China is extremely difficult.
  • Alternative Needed: You’ll need a VPN specifically designed to bypass China’s restrictions, often using obfuscation technology, to reliably access the internet there.

SA