Inconsistent Norton app functionality

Issue abstract: Norton 360 Deluxe Plus loaded on MacBookPro and iMac. Elements of the Norton package may or may not show up.

Detailed description: I have Norton 360 Deluxe Plus loaded on my MacBookPro and on my spouses iMac. When we open Norton, the elements of the package may or may not show up. Sometimes I have VPN, sometimes not. Sometimes I have DarkWeb Monitoring, sometimes not. Why is the app so inconsistent???

Product & version number: v24.8.1 (388cd59eab06)

OS details: Sonoma latest updated versions on both machines.

What is the error message you are seeing? No error messages.

If you have any supporting screenshots, please add them:
Subscription from Norton Account:
[ I tried to add a screenshot, but was rebuffed that I cannot add it.]
Homepage of Norton on my iMac:
[ I tried to add a screenshot, but again, rebuffed that I cannot add it.}

  **Note** there is no VPN or DarkWeb Monitoring showing on the HomePage, but when browsing, a message pops up [to the effect of] "Do I want to turn-on VPN?"