Incorrect function error

Hello,

 

I have just installed Norton Ghost 15 and used it for the first time to do a backup.

The backup failed with the message :

 

-Error E7C3000F: Device \\?\SymantecSnapshot0 cannot read 8192 sectors starting at LBA 307039616.
--Error EBAB03F1: Incorrect function.
(UMI:V-0-1987-15)

 

Can anyone advice on the cause.

 

Thank you for any help.

 

Regards,

Connie