Indentity safe only opens local vault

I have been using Norton Business Suite supplied by Comcast.  The version I was using allowed access to the Online Vault.  I recently had to re-install since I received a message that my license had expired and I assumed that I needed the most current version from Comcast.   After re-installing when I try to open the vault and only a local version of the Vault is available.

 

Current Version info is:

 

Version: 20.2.0.19
End Point ID: {10393D5C-F28E-48E0-90CF-04F5515ABAEC}
LiveUpdate Channel: Traditional
Current SKU: 21272415
Family SKU: 21228661
Media SKU: 21272415
Vendor Name: Comcast

 

I can still open the vault from my web browser by going to https://identitysafe.norton.com/ and using the logon option.

 

How can I get back to the online vault using the Norton Toolbar (version 2012.2.3.1)?