Hello,
Since a few days I cope with a problem with a new type of virus I haven't had any experience with (I have had many virusses on my computer because I download a lot) and where I hadn't heard of yet, till now. I think it is something like a rootkit virus, but I'm not sure of that. The virus is called "boot.tidserv" in my virusscanner (Norton Internet Security 2011) and is found 2 times, they have both the same name. It grabbed my atention because it keeps repeating with the pop up message that it requires important atention and I normally don't care a lot about virusses because Norton would repair it automatically, but this seems very scarry to me. Norton gives two options: Scan again or ask for help. Scan again just does nothing and doesn't help with solving the problem. Asking for help brings me to the Symantec website. The Symantec website says it is a low-level damage threat while Norton itself says in the pop up that is at high risk damage for my PC. (Source: http://securityresponse.symantec.com/security_response/writeup.jsp?docid=2010-082613-5957-99)
What I have done is trying to reinstallize the Master Boot Record with the Windows 7 disc by restarting my computer and then running the command in CMD called: bootrec \FixMbr. It says it worked succesfully however when I restarted the computer in Windows 7 safemode and did a full system scan with NIS2011 it still found the boot.tidserv. Now not 2 times but even 3 times, so I think it didn't help at all.
I don't know what to do and have read my articles. Including the ones that people say they're not able to boot their system anymore. To be clear I have installed Windows 7 64 bit system twice. One is a messy system with a lot fo data and other stuff for daily tasks and one is for special tasks and is clear of rubbishing applications that make it slow, I haven't run that system for months. I also have a Windows XP system, also I haven't run that system for months. So I don't have to problem with booting the system, it just works fine as it did before. Also I'm afraid of losing important data or passwords so that's also why it grabbed my atention with this virus.
I hope this is enough information for starting to help me.
Many thanks for your help and putting time and effort in it!
Regards,
Julian van Arkel (Netherlands)