I am running Windows 7 32 bit and Symantec Endpoint Protection. I started getting continual messages about GenAccess, ZeroAccess, etc. I tried multiple removal tools but when trying to run Power Eraser I get one risk "c:\windows\system32\services.exe" which it can't fix. I have also tried restoring from a previous restore point but it won't complete either. Any possible pointers to try and save my system before having to rebuild?
Thanks so much for any help!
Vicky