I recently installed the new internet explorer 8 to one of my computers at home. Everything for about a week was working just fine as Norton has promised however a problem surfaced about a day or two ago. I noticed that the quick scan option that would come from the norton icon in the system tray would become nonfunctioning and in the main Norton Internet Security 2009 window it would suddenly say that live update last occured 40 minutes, an hour, or some extended period of time ago. I restarted and the problem seemed to be fixed for about a day or so. Now, I think I found the source of it. I have kept all toolbars and extension disabled in inprivate browsing as set by default and usually nothing goes wrong when I am using it. However, while I was using in private browsing I went back to my homepage and then used the norton icon to start a quick scan (which I usually do to get rid of the tracking cookies I am sort of paranoid about
) and the quick scan would not start. The window for the scan would not even come up. Then I opened the norton internet security window and that problem of live update saying updates occured some time ago occured. Also, when I went to restart the computer ccsvchst would not end and I had to click end now to restart. So far restarting seems to correct this problem. I am not sure if this is some sort of compatibility error that happens in Norton when IE8 is in inprivate browsing mode or what. Is anyone else having this problem? Is norton looking into any possible fixes?
-Pexley
Windows XP SP3 (Fully Updated via Microsoft)
IE8 (Fully Updated via Microsoft)
Norton Internet Security 2009 16.5.0.135
2GB RAM
such a horrible browser..everytime hangs and crashes...Firefox is still best..with norton toolbar..just like a smooth butter...
Norton Internet Security 2009 16.5
WIndows Vista Ultimate SP2 x64 Technet
Intel Core 2 Quad @ 2.40 Ghz
8 GB RAM
500 GB Western Digital HDD
Message Edited by silverhawk on 05-16-2009 01:42 PM
Message Edited by silverhawk on 05-16-2009 01:43 PM
Delphinium, you might be right.
For the most part I have had not other problems besides this one and IE8 is definitely much faster than IE7. Maybe for the next NIS 2009 build or for NIS 2010 I would like to see better integration with IE8. I have yet to find any articles online about how inprivate browsing affects other applications like security suites, adobe flash, sun java, etc. Of course it is a very useful browsing feature that provides a maximum amount of security (when alongside norton of course) and I don't want to see Microsoft simply remove it because of potential compatibility problems.
It is an interesting article dbrisendine. I noticed most of it addressing the speed of IE8, however I could not find out anything about problems with inprivate browsing in it. Maybe it is there and I just cannot find it. Now I do now a great way to speed up IE8 to what it is supposed to be that I do not believe was mentioned in those articles.
First off, I don't want ot get into an arguement over the quality of Microsoft software. Some of it I like and love to use, but I do agree that there are those that are just plain aweful. One such is Windows Search 4.0 (on XP it is the little magnifying glass in the system tray). On my XP computers I installed it via the optional updates in Microsoft Update and while I cannot speak from experience for Vista I think Windows Search 4.0 is preloaded on it. Anyway, when I first installed it my computer slowed down so much and kept locking up. I noticed it was because of how Search 4.0 constantly indexes the sets of files you tell it to. Instead of uninstalling it I simply tell it to index no files. My computer was back to normal once I did this.
Now, when I installed IE8 by default it told Search 4.0 to start constantly indexing the browsing history. This made IE8 lock up, deleting browsing history would take like 5 minutes to complete, and I kept needing to restart my computer. I learned that if you go to internet options - content - auto complete settings - and uncheck the box that says "use windows search for better results" Search 4.0 immediately removes the browsing history from its files to index and IE8 immediately becomes ten times faster (and that is only a slight exageration
).
Hope this helps all of you who cannot figure out why IE8 is running so slow.
Norton, sorry if this does not directly pertain to NIS however this may be very helpful for many IE8/NIS users.
So has anyone heard if Norton knows to look into the inprivate browsing problem for future builds and versions of Norton?
IMHO I hope that this does not delay the release of the next versions of Norton due to the fact that someone (not naming names) has released software bugger than ME. To each their own.
Message Edited by dbrisendine on 05-16-2009 03:05 PM
I recently installed the new internet explorer 8 to one of my computers at home. Everything for about a week was working just fine as Norton has promised however a problem surfaced about a day or two ago. I noticed that the quick scan option that would come from the norton icon in the system tray would become nonfunctioning and in the main Norton Internet Security 2009 window it would suddenly say that live update last occured 40 minutes, an hour, or some extended period of time ago. I restarted and the problem seemed to be fixed for about a day or so. Now, I think I found the source of it. I have kept all toolbars and extension disabled in inprivate browsing as set by default and usually nothing goes wrong when I am using it. However, while I was using in private browsing I went back to my homepage and then used the norton icon to start a quick scan (which I usually do to get rid of the tracking cookies I am sort of paranoid about
) and the quick scan would not start. The window for the scan would not even come up. Then I opened the norton internet security window and that problem of live update saying updates occured some time ago occured. Also, when I went to restart the computer ccsvchst would not end and I had to click end now to restart. So far restarting seems to correct this problem. I am not sure if this is some sort of compatibility error that happens in Norton when IE8 is in inprivate browsing mode or what. Is anyone else having this problem? Is norton looking into any possible fixes?
-Pexley
Windows XP SP3 (Fully Updated via Microsoft)
IE8 (Fully Updated via Microsoft)
Norton Internet Security 2009 16.5.0.135
2GB RAM
To help norton find a fix for this I think I now have a better idea of what all of the symptoms are. First, I am beginning to think this may not be associated only with inprivate browsing because this happened once earlier this morning and I was not using inprivate browsing. Also, I am pretty sure it is not a virus or any type of spyware because norton hasn't found anything wrong in the full system scans and my computer continues to be pretty fast when this problem does not occur.
Computer settings -
- All toolbars and extensions are disabled in inprivate browsing (by default).
- Early load is turned on. (Was also on during installation of IE8.)
- No unusual exclusions for firewall, intrusion prevention, etc.
- Compatibility view is set to be used for intranet sites and sites specified by Microsoft.
How it occurs -
- Computer does not freeze or lock-up. Still able to exit out of IE8 normally.
- I cannot trigger any scans from either the main NIS window nor the norton icon in the system tray.
- Under " Definition Updates: " it would suddenly say an hour.
- Live update still runs very quickly however it does not change the time stamp that says 1 hour under " Definition Updates: ".
- When I would restart the computer ccsvchst.exe would become non responsive and to restart I would have to click end now.
- After restarting and going back to IE8 it would say do you want to reopen your last browsing session because it was interupted.
* I also noticed from turning on my computer today that ccsvchst.exe is far down on the list of processes (most likely due to early load). However, when this problem last occured I noticed that this process became one of the top 3 or 4 processes in the list. I am not sure if the postition of this process in the task manager actually has anything to do with my problem or not so I thought I would just mention it.