Install breaks fingerprint reader

Hi,

I've just installed Norton Security with Backup, and updated the software so that its running on the latest patch versions.

Unfortunately this has stopped my fingerprint reader working.  I tried the solution here to no avail:

https://community.norton.com/en/forums/nis-updates-and-stops-working-after-driver-installation

My fingerprint reader is an AuthenTec Inc. AES1660, which worked fine in Win 10 before the installation of Norton.

Please could anyone advise a potential fix?

Thanks