Hi everyone,
We've seen an issue with installing Symantec System Recovery 2013 (SSR) over an already-installed Norton Ghost 15. If you have a system with Norton Ghost 15 installed, and attempt to install SSR 2013, the SSR installation may fail. Unfortunately, these 2 products cannot be installed on the same system. I recommend the following action to make the SSR 2013 installation a success:
1) Uninstall Norton Ghost 15
2) Reboot system
3) Install SSR 2013 - success!