Installation of Norton Family / Norton Mobile Security on ipod touch

Hello,

it looks like Norton Family doesn't install on ipod touch 4th generation with IOS 6.1.6.

I have seen following system requirements which are in synch with my device:

https://support.norton.com/sp/de/de/norton-mobile/current/solutions/v77490812_EndUserProfile_de_de

as well as: http://de.norton.com/norton-family-premier/

 

 in addition the installation does work as described here:

https://support.norton.com/sp/de/de/norton-mobile/current/solutions/v72073025_EndUserProfile_de_de

 

When installing using the website on the mobile device and trying to automatically download the software I do get an error message.

 

who is able to help?

 

Best regards

www2