I am currently using 360 however that is due to expire in the next 2 days so I have purchased a CD pack of Norton Internet Security 2012 and when I tried to install it on my laptop this evening I keep getting the error message stating that it is incompatible with my OS (which is Vista Home Premium...and as states on the package, is supposedly compatible...)
I looked in the tech support online and they suggested I update my Windows service pack, which I did and tried the install again however I am still getting the same error message. Have used Norton on several occasions and never had this happen before. Do I need to uninstall my 360 before I install the new product? Am sure it's all been done automatically in the past. My new product is for 3 devices and I also need to install on my netbook this week but haven't done so yet as not sure if I will need to return the pack.
Any thoughts/suggestions welcome.
Thanks
PS: Am in the UK.