I installed NIS2011 on 11/2, by 11/5 Live Update wouldn't work either. I finally did a Live Chat on 11/6 and after 6 1/2 hours of downloading the fix from a remote assistance, it worked. The next day (today 11/7), Live Update worked when I logged on this morning, logged off to go out, came back on this afternoon, now it doesn't update automatically again. Supposed to show every hour, nothing. I have it running now and it is taking forever and probably will end up failing to complete as it did the last six times I tried to run it before contacting Norton. I am on Windows XP, if this is going to be the norm where I have to run it manually and hope for the best, I may just take the loss and buy a different security system.
Any suggestions??
[edit: Clarified subject.]