Installed Norton 360 using HD monitor and moved to 4K and does not scale

Hello Eric. What video adapter is installed on the computer your are using? That may be the crux of the underlying issue, as long as I have used Norton products they have never supported higher than 1080p resolution. Others are also reporting 4K scaling issues too.

Have you give this a try on the PC? Error: "Your Screen Resolution is set too low to correctly display this application..."

Change your screen resolution

  1. Press the Windows + R keys to open the Run dialog box.
  2. Type in the following text, and then press Enter.desk.cpl
  3. From the Resolution drop-down list, select 1024 x 768 pixels or higher.
  4. Click Keep changes or click Apply, and then click OK.
  5. Click Apply, and then click OK.

SA