Installed XP SP3 Now There's No Keyboard Or Mouse

Norton Security | Norton Internet Security
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Chuck, I asked Dave to move this to seperate thread because the symptoms are completely different. Given the symptoms that you are having, it seems very unlikely that they are related to the same problem. 

 

The SymRegFix program may or may not fix your problem but it probably doesn't hurt to try it. The program works in Safe Mode, so long as you are logged in as an Adminstrator. Once you're logged in via Safe Mode, from a command prompt run, "SymRegFix.exe /override".

 

Probably even better might be to try Microsoft's tool which can be found at hotfix information.

 

Instructions for manually deleting the bogus keys can be found in the other thread but primarily indicate deleting all registry keys that begin with "$%&".

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Thanks, Reese. I won't be able to test the proposed fix until this weekend but I'll post my findings when I do.

 

Chuck

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<< Probably even better might be to try Microsoft's tool which can be found at hotfix information. >>

 

Echoing my earlier question if I may -- have MS indicated whether that hotfix, which is shown as for XP, is available for VISTA SP1?

 

If you know it would save me a lot of searching .....

 

I see they formalized the manual method in a KB article dated May 30.

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huwyngr, the short answer is that I don’t know whether it’s for Vista SP1 or not. Just based upon my limited knowledge about what the fix does, I suspect that it’ll work there as well.

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Thanks -- if I have a problem I may try it in VISTA since if MS wrote it correctly it should refuse to run on an incorrect OS ....

 

BTW I'll post tomorrow on this but the instructions in the MSKB article you pointed to are somewhat misleading because they have double-wrapped the hotfix fixcss.exe that they tell you to double click on to run.

 

They have missed out a step to get you that far.

 

Anyone else encounter this?