Installing Norton 360 on new tablet

Hi, I have a new fusion 5 tablet, I have been trying to download Norton 360 to it, I have another pc and I sent the email request. To download to the tablet. It does nothing. Do I need to disable the s mode or the anti virus on tablet?? Thx

Hello Sonia. Do you have Windows 10/11 is S mode? If that is the case follow this guide to install your Norton product:

https://support.norton.com/sp/en/us/home/current/solutions/v130433626

Please note: If you take Windows out of S mode and into a full version of Windows that is not restricted to apps from the Microsoft Store you cannot reverse it once done. 

SA