After my initial 30 days with the Internet Security expired, I received a msg from Norton offering an additional 30 days at no cost. After following the instructions to download, a error msg will pop up saying that autodownload can not complete, and to "click here" for instructions. This leads to the GO THERE NOW screen, I've tried downloading it again as it suggests and still it gives an error msg mid-download. Do I need to completely uninstall the original download?
Thanks...
Irritated