Instant Messaging not login cellphone chat?

Archive
1

My child has been talking to someone online and refuses to tell me who (they deny it) so I am login their chat sessions but this person is using a cellphone I assume and my child is on AIM.

 

The chat session shows that they are talking but not what is being said, the chat log is blank when I try to look at it.

I have now blocked this person but I rather have it just log, is it a problem with how I set it up or doesnt this program registersince the other person is using a cellphone?

2

Hi gynger,

 

The program supports monitoring chat using AIM on a PC and a cell phone.   

Are all of the chat transcripts (I assume there have been more than one conversations) between your child and this person blank?

 

Thanks,

Katie 
3

This is what shows up

Its blank 

 

4

Hi gynger,

 

Thanks for the information.  What's the AIM version that your child uses?

 

Thanks,

Katie

5

Aim 6.9.15.1

 

I am not sure if its the newest version but its quite recent

6

gynger,

 

Please check to see if he is on AIM7.  We currently don't support AIM7.  Our development and QA team are working on the feature to support it.

 

Thanks

Katie

7

I just checked again and its version 6.7

8

Does anyone have any suggestions for me?  Should I try getting an older version of AIM?